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Request flow

Please send your request via our contact form or by email.
No later than one month before your planned departure.

Estimate will be prepared based on your request.
We will contact you only by email hereafter.

Deposit (partial payment) must be paid if you accept our estimate.
(Subject to circumstances of each individual case)

Arrangements will be made after we confirm your deposit received.

Full payment is due at least three weeks before your departure.
Final voucher will be sent no later than one day before the start date.

Cancellation policy

The Agent undertakes to pay penalties in case of cancellation of the order after it has been confirmed by operator according to following terms of cancellation (if not stayed it specially in addendum, for example, meal, train/air tickets, Sumo/Kabuki/concert tickts)

- without any penalty 30 days before the group’s arrival.
- 29 to 15 days before arrival - 30% of tour cost for each cancelled pax
- 14 to days before arrival - 50% of tour cost for each cancelled pax
- 3 to 1 day before arrival - 80% of tour cost for each cancelled pax
- No Show - 100% of the tour cost for each cancelled pax


Payment must be made by bank transfer in USD up to 30 days prior to departure.
For small amounts, you can also pay by credit card.

Contact Information

Please feel free to contact us and let us know
your requirements.
We will offer destinations and programs
that meet your needs.